Category Tech Support

MacOS 10.15.3 upgrade issue

Having recently upgraded to the latest MacOS Catalina, I discovered that the Apple App Store and Apple News no longer worked. Those two apps would just hang and a Force Quit would be required. After numerous tests including a complete…

Apple iOS 10.0.1 Update

Apple releases iOS 10 to the general public which coincides with their release of the new iPhone 7 and 7 Plus.As often the case with most new software updates, there are going be some users experiencing problems and this iOS 10 from Apple is no exception

HP LaserJet Error Codes

This information is presented as a general troubleshooting aid, as a public service. Not all of the error codes when presented by a printer in an error mode are correct. Due to the way something fails, an incorrect error code is possible, if not likely.

Repair OSX Bootup

When you get a mac computer that is failing to boot up and it is giving you the apple logo, a spinning wheel, and a loading bar at the bottom that indicating it’s trying to load before shutting itself down completely,…


While schools retain responsibility for their overall technical support, the Department assists schools to support their IT environment through eduSTAR.TSS (Technical Support to Schools), formerly known as the TSSP. eduSTAR.TSS provides assistance for: routine and operational support − which includes…